SHIPPING, ORDER TRACKING & DELIVERY

  • Orders are shipped from Delhi on Mon-Sat (working days only). Time taken to deliver depends on your location. Mostly it is from 2-5 days. Due to the current situation in the country, you might expect a delay in our services.
  • Jstor follows stringent safety procedures as well as comprehensive hygiene/cleaning protocols (KIndly refer our Safety & Sanitisation policy under the section policies).
  • We deliver within India only except some pin codes where our courier service has limitations.
  • For any kind of damage, leakage, shortage etc kindly refer our “Return & Exchange Policy, Refund Policy- Online Orders” policy under the section policies.
  • Kindly make sure there is someone to receive the order at your given address in your absence who can sign on your behalf.
  • Courier and handling charges may vary (if applicable) based on product & its packaging, size/volume/weight, etc. These charges are shown at the time of billing/checkout.
  • You will receive confirmation SMS for order, shipping & delivery.
  • To track the order you can visit our courier partner’s website & track your order with tracking details you get in SMS confirming the shipping such as reference number & name of the Courier partner. Alternatively, You can mail us at contact@jstorbrands.com, we will be happy to help you.